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Contact Us
PH: 02 6621 2489
Lismore
Unit 1, 73 Magellan St
Lismore NSW 2480
Open Weekdays 9am – 4pm
Lilly Pilly House
81 Cullen Street,
Nimbin NSW 2480
Join Our Programs
If you would like information about any of our services or to access support, please complete and submit the form below.
Make a Service Referral
Families can self-refer or be referred through government and non-government agencies. If you are referring from another service, we recommend that you contact Family Support Network on 02 6621 2489 for an initial discussion with our team prior to submitting a referral. A family must be informed of and agree to the referral before proceeding with the referral process.
Please click here to access the service referral form.Â
Compliments, Complaints & Suggestions
Family Support Network welcomes suggestions, compliments and concerns from our participants and stakeholders. Your voice supports our culture of quality, continuous improvement, and partnership, helping us to provide respectful, responsive services.
Family Support Network has a robust complaints policy and procedure. We take complaints seriously and offer a fair and equitable process for handling and resolving complaints and disputes.
Please contact us if you would like to access a copy of our Complaints Management Policy.
If you would like to share your feedback or make a complaint, please contact us or complete our Compliments, Complaints and Suggestions form.
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